the digital
diagnostic.
A straight-talking reality check for business owners who know something's definitely off but can’t quite put their finger on what the hell it is.
You know how good the business is. Your next customer doesn’t have the benefit of knowing what you know. They can only go on what’s in front of them: your Google presence, website, socials, reviews, message, positioning, credibility and what happens when they finally decide to make an enquiry.
I follow that trail the way they do. I look for where confidence starts to wobble, where the business is underselling itself and what genuinely deserves your attention first. Then I give you the plain-speaking version of what I found, what it means for the business and where I’d start.
And yes, I’m a qualified Social Media Manager.
So when I look at your socials, I know what I’m looking at.
- the first impression What does the business look like from the outside, before you get the chance to explain any of it?
- the evidence trail Google, website, socials, reviews. Do they all back each other up, or leave the customer wondering what on earth is going on?
- the customer journey What happens when they’re nearly ready to book or enquire? Where do they hesitate, get confused or decide Barbara down the road suddenly feels the safer bet?
- - Brief intake questionnaire
- - Your written Digital Diagnostic, showing what I found, where things are wobbling and what I’d tackle first
- - 45-minute one-to-one Review Call to talk through the findings
- - Delivered within five working days
Tell me what’s going on →
Not quite ready to book?
If you like the sound of the Diagnostic but want to check it’s the right place to start before spending £395, no problem - get in touch.
Let’s chat first →